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Frequently Asked Questions
Everything you need to know before your first session.
A GG-Girl session is a gaming companion experience. You play together with one of our GG-Girls in your favourite game — whether that is ranked, casual, or a custom mode. Sessions are friendly, fun, and 100% gaming-focused.
Voice chat depends on the individual service. Each service card clearly shows whether voice is included or not. If voice is listed as included, you will play together using a voice channel. If not included, communication is text-based only.
After your order is confirmed, you will receive instructions via the order chat. Coordinate with your GG-Girl on a start time and share your in-game details so she can invite you to the game.
You may request a cancellation before the session has started. Once a session is in progress, cancellations are handled on a case-by-case basis by our support team. Orders cancelled due to a violation of our guidelines are not eligible for a refund.
If your GG-Girl is unavailable or does not respond within a reasonable time, please contact our support team immediately. You will be fully refunded or offered a replacement session.
Yes. We never ask for your account password. Sessions are played together — your GG-Girl joins your lobby as a friend, she does not log into your account.
Absolutely! After your session is marked as completed, you will be able to leave a rating and a comment. Reviews help other clients find the right GG-Girl for them.
Contact our support team straight away via the order chat or the help section. Do not try to resolve disputes directly — we are here to help and will handle every case fairly.